Contact RxPrep

Please feel free to email at any time with questions or comments. We take pride in our service and we look forward to speaking with you.

Reach us through Live Chat

We respond to chats during weekdays from 8:00am - 4:00pm PST. To start a live chat, click the red chat bubble on the bottom of your screen.

Reach us by mail
124 Center Street, 2nd Floor
El Segundo, CA 90245

Help! I have a question!

Help is included with the Online Video Course & at schools where RxPrep teaches: 

Help is provided either through this contact page or send your question to

To receive help on a test bank question that is not math

On a phone and/or computer: Take a screen shot of the question and send it with your question. Include the test bank name and number (for example, ID test bank #2). Please state your concern as best as you can.

For MATH questions, take a screen shot of the question (see above) AND write out how you tried to solve the math. This way, we can see where you are going astray.

If you are studying for a "block" of time and have several questions, please hold them and send all together at the end of your study time for the day.

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Frequently Asked Questions

Have a question? Please visit our FAQ page to see if your question has been answered.

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